SCAN is hiring a Member Experience Guide to support members across remote locations in AZ, NV, TX, and WA. You will handle inquiries from start to finish with empathy, aiming for first‑call resolution and clear guidance on benefits and claims.
This role emphasizes member obsession, problem solving, and continuous improvement while working in a remote setting. Ideal candidates have high school completion, 1+ year in customer service, and comfort navigating healthcare-related systems.
#J-18808-LjbffrRemote Member Experience Guide - Care Advocate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.