Humana is seeking a Medicare Call Center Representative (Inbound) to assist members with 40+ daily inbound calls in a remote, high-volume environment. You will document inquiries, provide resolutions, and educate members on benefits while adhering to policies and quality standards.
Training begins day one with 12 weeks of virtual sessions 8:00 AM–4:30 PM EST, Monday–Friday. After training, 8-hour shifts occur between 8:00 AM and 8:00 PM ET; some weekends/overtime may be required during peak
#J-18808-LjbffrRemote Medicare Call Center Specialist in ky at Unknown Company
- Typical pay
- $37,330–$57,650
For context, most customer service representatives earn between $37,330–$57,650 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.