PHIL is hiring a Manager, Client Engagement to lead a team that handles manufacturer client escalations and drives cross-functional resolutions. You will coach, set ownership, and optimize ticket resolution with AI and human agents.
You will partner with Client Success, Operational Excellence, and Product to ensure quality outcomes. This remote role emphasizes field-ready processes and data-driven improvements.
#J-18808-LjbffrRemote Manager, Client Engagement — HealthTech Operations Lead in sc at Unknown Company
This position is listed as full time and able to be worked remotely.