PHIL, a healthtech growth-stage startup, is seeking a Manager, Client Engagement to lead the team handling escalations from manufacturer field sales teams and drive cross-functional resolution. This is a people leadership and operations improvement role focused on prevention of issues as AI takes on more ticket triage.
You will partner with Client Success, Operational Excellence, Strategic Operations, and Product to own ticket quality, knowledge management, and escalation guidance, ensuring
#J-18808-LjbffrRemote Manager, Client Engagement & Operations in yorktown at Unknown Company
This position is listed as full time and onsite.