PHIL is a healthtech startup building a patient-focused prescription management platform. We are seeking a Manager, Client Engagement to lead the team handling escalations from manufacturer clients’ field sales teams and drive cross-functional resolution beyond a ticket queue.
You will own response quality, SLA adherence, and the knowledge base that guides both humans and AI. You will collaborate with Client Success, Operational Excellence, and Product to shift from reactive resolution to
#J-18808-LjbffrRemote Manager, Client Engagement & Operations in tn at Unknown Company
This position is listed as full time and onsite.