PHIL is seeking a Manager, Client Engagement to lead a team that handles escalations from manufacturer field sales teams and drive cross-functional resolution. This role focuses on people leadership and operational improvement as AI augments ticket handling.
You will collaborate with Client Success, Operational Excellence, Strategic Operations, and Product to ensure quality and timely follow-through, shifting toward prevention of escalations and process enhancements across programs.
#J-18808-LjbffrRemote Manager, Client Engagement & Operations in little elm at Unknown Company
This position is listed as full time and onsite.