PHIL is seeking a Manager, Client Engagement to lead a team that handles escalations from manufacturer clients’ field sales teams. The role focuses on preventing escalations through data-driven improvements and cross-functional collaboration with Client Success, Operational Excellence, Engineering, and Product.
You will own the operational quality and follow-through behind client relationships, report to the VP, HCP Engagement, and drive changes that improve program outcomes and customer
#J-18808-LjbffrRemote Manager, Client Engagement & AI Quality in il at Unknown Company
This position is listed as full time and onsite.