GovCIO is hiring a SPOC Major Incident Lead for our TSA Focus contract. This fully remote role oversees complex IT incidents, coordinates incident management, and ensures rapid service restoration with clear government communications.
The candidate will monitor ACD metrics, maintain KBs, and perform trend analyses to drive problem management. DHS/TSA clearance is emphasized, with a posted salary range of $115k–$130k.
#J-18808-LjbffrRemote Major Incident Lead — IT Crisis & Recovery Pro in little rock at Unknown Company
This position is listed as contract and able to be worked remotely.