Capital One’s Velocity Black team seeks a Concierge Gen Ops Specialist, Associate, to deliver high-value concierge services across dining, experiences, travel and luxury goods. This remote role supports high net worth clients with a 24/7 service model and a focus on excellence.
Ideal candidates bring 2+ years in luxury hospitality, strong communication, and the ability to thrive in a fast-paced, high-pressure environment while maintaining a “yes first” mindset and flexible hours.
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