Runpod is seeking an experienced Technical Support Analyst (L2) to resolve complex customer issues across its AI developer cloud platform. You will troubleshoot, analyze logs, and collaborate with engineering and infrastructure teams to deliver effective workarounds and fixes.
The role emphasizes strong communication, documentation, and training delivery, with weekend availability as required. A background in software or networking and hands-on Linux/Docker experience are highly valued.
#J-18808-LjbffrRemote L2 Technical Support Engineer - Weekend Shifts in Location not specified at Unknown Company
This position is listed as full time and onsite.