Boulevard is seeking a Knowledge Systems Manager to own and scale our knowledge ecosystem across customer-facing and internal resources. You’ll shape strategy, governance, and content quality for the Support Center and related documentation, while guiding AI knowledge optimization for Billie/Fin.
You’ll collaborate with Education, Support, Product Marketing, and Product teams to ensure accurate, accessible knowledge and scalable self-service across channels. Remote, US-based.
#J-18808-LjbffrRemote Knowledge Systems Lead — AI-Driven Self-Service in Remote at Unknown Company
This position is listed as full time and able to be worked remotely.