Maximus seeks an experienced Manager, Enterprise Service Management & Knowledge Experience to lead the transformation of Enterprise Service Management capabilities, including Service Request Management, Knowledge, Service Catalog, and Service Automation on the ServiceNow platform.
You will lead a small ITSM team, establish governance and metrics, and partner with IT and business stakeholders to deliver measurable outcomes while driving AI-enabled support initiatives in a remote United States
#J-18808-LjbffrRemote ITSM & Knowledge Management Lead in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.