PRO-spectus seeks an IT Support Specialist to provide first- and second-line technical support for a fully remote workforce. You will troubleshoot hardware, software, access, and cloud-based applications while delivering high-level customer service and accurate ticket records.
The ideal candidate is customer-focused, organized, and capable of handling multiple requests, with knowledge of Microsoft 365, cloud apps, VPN, MFA, and endpoint support, all while meeting security standards.
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