A leading IT services provider is seeking a remote Service Desk Technician for a long-term contract. This role involves providing technical assistance and support for employees, ensuring the resolution of time-sensitive IT incidents. Responsibilities include managing support tickets, diagnosing issues, and escalating to other teams if necessary. Candidates should possess a high school diploma or GED, with strong communication and problem-solving skills. The position offers two shift options and competitive pay ranging from $20 to $24 per hour.
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