Black Birch Group, Inc. is seeking a Service Desk Coordinator to support the daily IT Service Desk operations. You will coordinate ticket flow, monitor SLAs, and assist with technician scheduling while maintaining strong customer service.
The ideal candidate is organized, proactive, and capable of juggling multiple priorities in a fast-paced IT environment. You will communicate with end users, document issues, and help drive process improvements.
#J-18808-LjbffrRemote IT Service Desk Coordinator in workfromhome at Unknown Company
This position is listed as full time and onsite.