Green Thumb is seeking an IT Service Desk Analyst to support GTI staff, including retail, cultivation, and office teams. You will troubleshoot software and hardware issues, manage incidents in Freshservice, and maintain documentation for end users and IT colleagues.
You will handle AD tasks, cloud apps (Office 365, Azure, SharePoint), and security tooling while delivering excellent customer service and collaborating with the IT team.
#J-18808-LjbffrRemote IT Service Desk Analyst | Customer-Focused Support in workfromhome at Unknown Company
This position is listed as full time and onsite.