GovCIO is seeking a Service Desk professional for the TSA Focus contract. The role is fully remote within the United States and serves as the first point of contact for IT service management activities.
You will log, classify, and route incidents and service requests via phone, chat, and email, following KBAs and providing basic troubleshooting. Strong communication is essential for coordinating with other IT teams.
#J-18808-LjbffrRemote IT Service Desk Agent - TSA Focus in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.