Irvine Technology Corporation is looking for an IT Queue Manager to join our remote Service Desk, acting as the first contact for incoming tickets and ensuring fair, efficient distribution to analysts. You will monitor the queue in real time, gather precise information, and provide Tier 1 troubleshooting to get users back online.
You will participate in daily stand-ups and help shape a growing Service Desk function with calm, empathetic support for users.
#J-18808-LjbffrRemote IT Queue Lead for Service Desk in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.