REYNOLDS & REYNOLDS CO through Proton Dealership IT seeks a customer‑driven IT Helpdesk Support Technician for a remote role. You will be the first line of contact, guiding customers through troubleshooting, documenting steps, and resolving issues quickly to strengthen client relationships.
Requirements include 2–3 years in IT Helpdesk, IT certifications or technical education, Windows Active Directory expertise, and proficiency with ticketing systems, printers, and network gear.
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