Winixx Inc. is seeking a Helpdesk Manager to lead our IT support function for a distributed, remote-first workforce. You will set service standards, manage escalations, and drive continuous improvement in support quality and efficiency.
The role requires 5+ years in IT support with 2+ years in a leadership capacity. Strong experience with Zendesk, ServiceNow, or Freshservice and proficiency in macOS, Windows, and Google Workspace is essential.
#J-18808-LjbffrRemote IT Helpdesk Manager | Lead SLA & Team in atlanta at Unknown Company
This position is listed as full time and able to be worked remotely.