Hidden Jobs is seeking a Senior Incident and Problem Manager to take end-to-end ownership of incident management for an AI-driven personalization platform. The role blends live incident leadership with building a product-wide process and a new problem management practice.
You will own incident communications, run post-incident reviews, and drive corrective actions while establishing a robust problem management framework across the portfolio.
#J-18808-LjbffrRemote Incident & Problem Leader 24/7 Ops & Equity Eligible in workfromhome at Unknown Company
This position is listed as full time and onsite.