Supporting Veterans remotely, the full-time Remote Inbound Call Center Representative will assist callers by answering questions, providing information about services, and documenting interactions while ensuring a positive customer experience. Key responsibilities Answer incoming calls from Veterans and healthcare providers in a professional manner Assist callers with questions regarding services and support programs while researching information to provide solutions Document call details accurately and collaborate with teammates to improve service delivery Required qualifications U.S. Citizenship (work sponsorship not available) Two forms of valid identification (one must be a REAL ID-compliant or U.S. Passport) Ability to obtain and maintain a VA government background investigation Excellent customer service and communication skills Ability to work independently and as part of a team
Remote Inbound Call Center Representative in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.