Talentoma is seeking an Inbound Call Agent to handle customer inquiries from a fully remote home office in Michigan, USA. The role involves beginning with the inbound calls queue, resolving questions about services, and guiding customers to the right support contacts.
Expect a 40-hour working week with varying shifts and days. You will work under a customer service team lead with a collaborative team, using Five9, HubSpot, and Freshdesk to manage calls, CRM data, and tickets.
#J-18808-LjbffrRemote Inbound Call Agent - Customer Support Specialist in workfromhome at Unknown Company
- Typical pay
- $40,950–$61,740
For context, most customer service representatives earn between $40,950–$61,740 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.