Chenega MIOS is seeking a Help Desk Supervisor to provide real-time oversight for CBP Technology Service Desk operations across Tier I, II and ACE channels. You will lead on-shift staff, ensure SLA adherence, and drive performance improvements in a remote-friendly Orlando-based role.
The role requires U.S. Citizenship, ability to pass BI, and 3+ years in IT help desk. Remote work options are available with 24x7 coverage expectations.
#J-18808-LjbffrRemote Help Desk Supervisor - 24/7 Lead in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.