Tria Federal’s Softrams division seeks a dynamic Help Desk Lead to steer our Business Operations Services Center Help Desk, delivering top-tier customer service and innovative operations across a broad federal client base. You will coach a large team, implement new procedures, and drive KPI achievement with proactive management.
The role requires a U.S. Federal Position of Trust clearance eligibility, a strong performance record in help desk operations, and experience coordinating
#J-18808-LjbffrRemote Help Desk Lead: Ops & Knowledgebase Champion in workfromhome at Unknown Company
This position is listed as full time and onsite.