AttainX Inc. is seeking a customer-focused Help Desk Analyst to support USDA APHIS trade systems (LAWGS/PCIT/VEHCS). Provide front-line technical support, guide users through eAuthentication, document resolutions, and elevate issues to dev teams. Remote nationwide role with strong communication and ticketing skills.
You will diagnose problems, maintain knowledge bases, and assist in testing releases to ensure system availability for a nationwide user community.
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