AttainX Inc. is seeking a customer-focused Help Desk Analyst to support USDA APHIS trade certification systems (LAWGS, PCIT, VEHCS) under an O&M/DME contract.
The analyst will provide front-line technical support, guide users through eAuthentication, document resolutions, and escalate defects to development and O&M teams to keep mission-critical systems available for a nationwide user community. The ideal candidate communicates clearly, triages tickets efficiently, and maintains knowledge bases.
#J-18808-LjbffrRemote Help Desk Analyst - Federal Certification Systems in fort sill at Unknown Company
This position is listed as contract and onsite.