Premera Blue Cross is hiring a Customer Service Representative II to join our remote team across multiple US regions. You will handle inbound/outbound calls, provide first-call resolution, and educate customers with clear information. The role emphasizes accuracy, timeliness, and HIPAA-compliant data handling.
The CSR II interacts with members, providers, and vendors, supporting claims status inquiries and routine questions while maintaining high service standards and performance metrics.
#J-18808-LjbffrRemote Healthcare Customer Advocate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.