Gainwell Technologies is seeking an experienced Unit Lead to provide day-to-day leadership and operational support to Healthcare Call Center Representatives serving members and providers.
In this full-time remote role, you will act as a key resource for representatives by providing guidance, coaching, escalation support, and performance reinforcement while helping maintain quality, productivity, compliance, and a positive customer experience.
#J-18808-LjbffrRemote Healthcare Call Center Unit Lead - Coaching & Ops in northern at Unknown Company
- Typical pay
- $38,500–$59,850
For context, most customer service representatives earn between $38,500–$59,850 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.