Joining a Fortune 500 pharmaceutical client's remote team, the full-time Remote Health Services Associate will manage inbound and outbound calls to assist customers with inquiries, document interactions, and support patient care programs while working a flexible schedule that includes Saturdays. Key responsibilities Handle inbound/outbound calls and assist customers with inquiries Document customer interactions and update records accurately Support patient care programs by following established procedures and guidelines Required qualifications 1+ year of recent call center customer service experience in a high-volume setting Private, quiet, and distraction-free workspace Basic technical troubleshooting skills for common remote work issues High-speed internet with a wired connection is mandatory Ability to adhere to all company-required KPIs
Remote Health Services Associate in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.