Remote Health Insurance Sales and Enrollment Agent

Qualfon Health Insurance Sales RepresentativeQualfon is a global provider of omnichannel customer experience and business support solutions. From call center support to lead generation to ecommerce fulfillment, we support our clients and their customers throughout the customer journey.Our mission is to help as many people as possible pursue their total vocation - as individuals and as members of society - by creating an ever-growing number of job opportunities as we strive to become the partner of choice for our clients.At Qualfon, you'll find more than just a job, you'll find a place to grow, develop your career, and be part of a supportive, purpose-driven team.ResponsibilitiesWhat you will be doing:Handle inbound and/or outbound calls with consumers seeking individual health insurance (Under-65).Display compassion when assisting individuals.Build customer relationships, earning their loyalty and trust.Provide objective information pertaining to coverage, annual notice of chance, pharmacy/network coverage, and drug formulariesDemonstrating sales skillsSelf-motivated, able to work independently, and adhere to an assigned schedule with minimal assistance.Enjoy working in a fast-paced and, at times, hectic environment while maintaining a professional attitude.Accurately complete applications and enrollments in compliance with CMS, state, and company guidelines.Meet or exceed daily and monthly sales, quality, and productivity goals.Maintain thorough and accurate documentation in CRM and enrollment systems.Adhere to all compliance, scripting, verification, and call quality standardsMaintain professionalism, empathy, and customer-first communication at all times.Conduct needs-based consultations to recommend appropriate health and ancillary insurance products.Work at Home Requirement:We will provide a Company Computer for use while supporting this projectHigh-speed Internet via wired ethernet connection, no Wi-Fi, Satellite or Hot SpotWired provider- No mobile broadband connections allowedUpload speed of 25 Mbps; Download speed of 50 MbpsThe Internet service provider (ISP) must be highly stable with 1% or less packet lossLatency under 100msUSB headset with noise-canceling microphone (Jabra, Plantronics, or Logitech are recommended) 3.5 mm headsets and gaming style headsets are not approvedMust have available cell phone or tablet with minimum system requirements of Android 8.0 and later or iOS14 or later and must install the Microsoft Authenticator (MFA) Application required by Qualfon IT.QualificationsWhat you'll bring:Active Health or Health & Life Insurance License in the state you resideAt least one year of previous sales experience, preferred in insurance sales under 65Secure compliant enrollment into appropriate medical planProven oral & written communication skillsComfort with desktop computer systemMust be able to type at least 25wpm/90% accuracyAt least 18 years of age or olderHigh School Diploma or GEDWhat We Offer:Medical, Dental & Vision Coverage with multiple plan optionsTelemedicine & Mental Health Support for convenient carePaid Time Off (PTO) that grows with your tenure401(k) with Company Match to help you plan for the futureEmployee Assistance Program (EAP) with free counseling and wellness resourcesLife & Disability Insurance for added peace of mindTuition-Free Business Degrees through Rochat School of Business for employees and eligible family membersVoluntary Benefits including accident, critical illness, hospital coverage, and moreAdditional Perks like legal assistance, identity protection, and pet insuranceEEO StatementQUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.Pay RangeUSD $25.00 - USD $25.00 /Hr.