Remote Health Consultant

Working remotely in a full-time capacity, the Remote Health Consultant will manage high-volume client interactions across various channels, provide empathetic guidance on health and fitness inquiries, and handle appointment scheduling while contributing to process improvements. Key responsibilities Handle inbound and outbound client communications via phone, email, text, and Slack with accuracy and empathy Manage appointment scheduling, rescheduling, and cancellations efficiently Answer client questions regarding nutrition, health, fitness, and DEXA technology with clarity and compassion Required qualifications 3+ years of customer experience in a high-volume environment, with familiarity in CX platforms like HubSpot or Zendesk preferred Strong working knowledge of CX KPIs, metrics, and best practices Genuine interest in health, wellness, and fitness, with the ability to learn and explain DEXA science Exceptional written and verbal communication skills, demonstrating natural empathy US-based with a reliable internet connection and a quiet home workspace