Inspira Financial Trust, LLC is seeking an AI Bot Optimization Specialist to own the ongoing performance and refinement of its virtual agent experience in a remote finance setting. You will analyze conversation data and test results to improve resolution rates, deflection, and CSAT, working closely with Content Specialists to translate insights into fixes.
You will design structured test plans, including regression and A/B tests, tune retrieval and intents, and monitor dashboards to report
#J-18808-LjbffrRemote Health & Benefits AI Bot Optimizer in oak brook at Unknown Company
This position is listed as full time and able to be worked remotely.