Remote Head of Cross-Functional Operations

Lob is transforming how businesses use direct mail with technology, and we’re building a team to shape its future. As Business Operations Manager, you’ll lead cross‑functional programs spanning Finance, Product, Engineering, Legal, and Go‑to‑Market, turning ambiguous problems into documented, owner‑led processes.

You’ll drive outcomes by coordinating teams, delivering analyses from Lob’s data stack and AI tools, and handing off completed programs with measurable metrics to a permanent owner.