Remote Government Programs Customer Care Specialist

Delta Dental of Michigan, Ohio, and Indiana is seeking a Government Programs Customer Service Representative in Farmington Hills, MI. The role involves assisting members, providers, and clients with questions across multiple channels, including phone, email, fax and mail, while ensuring accuracy of eligibility, benefits and claims information.

Position requires a high school diploma (associate degree preferred) and at least two years of customer service experience in a setting using software