Bio-Rad Laboratories, Inc. is seeking a Sr. Director or Director, Global Customer Care Process Lead to serve as the Global Process Owner for Customer Service and Customer Technical Support.
This role drives end-to-end process governance, improvements, and consistency across 37 countries with a $2.5B revenue portfolio, ensuring compliant, scalable, and superior customer experiences. The role will evaluate organizational design, operating models, and capability needs, leading global work to define
#J-18808-LjbffrRemote Global Customer Service Process Leader in workfromhome at Unknown Company
This position is listed as full time and onsite.