Wayfair is seeking a customer service specialist to support Wayfair customers via chat, SMS, and email. You will handle order-related inquiries, returns, replacements, refunds, and shipping questions, delivering empathetic, high‑quality service from a home office.
The role requires a Bachelor’s degree, fluent English and German at B2 level, strong listening and communication skills, tech fluency, and a reliable home internet connection.
#J-18808-LjbffrRemote German/English Customer Support Specialist in jackson at Unknown Company
- Typical pay
- $37,830–$58,550
For context, most customer service representatives earn between $37,830–$58,550 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.