Voyage Advisory is seeking a Contact Center Implementation Engineer / Genesys Cloud CX Engineer (Consultant) to design, build, and optimize a federal client’s contact center platform. This remote role (U.S.) includes travel to Buffalo, NY up to 20% and requires hands-on experience with Genesys Cloud CX and Amazon Connect.
You will lead requirements sessions, translate business needs into scalable configurations, and collaborate across teams to deliver robust IVR/IVA solutions with AI-enabled
#J-18808-LjbffrRemote Genesys Cloud CX Engineer IVR/AI Build & Advisory in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.