Doppel is seeking a hands-on technical leader to head Technical Support & Services, combining frontline Customer Support with a high-caliber escalation and technical services team. You will guide day-to-day operations, coaching senior staff, and driving scalable processes, documentation, automation, and self-service.
You will play a pivotal role in defining ownership across Support, Technical Services, Customer Success, Product, and Engineering, while delivering efficient, evidence-based
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