Rithum is seeking a Software Support Specialist to join our global, remote-first team. You will handle inbound software support across portals, email, phone, and chat, document issues, and escalate to Engineering as needed.
You will mentor junior staff, contribute to internal knowledge bases, and help identify trends from ticket data while delivering high client satisfaction. We encourage AI-driven productivity and secure, compliant processes.
#J-18808-LjbffrRemote-First Software Support Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.