Working remotely, the full-time hourly Remote Financial Customer Service Rep will provide inbound customer support, assist with basic technical issues, and track customer interactions while delivering exceptional service for a leading brand. Key responsibilities Provide inbound customer support using a call flow guide Help customers resolve basic technical issues Track, document, and retrieve information in databases Required qualifications 6+ months of soft sales experience 1+ year of customer service experience High school diploma or GED Open availability and a quiet, distraction-free work environment Strong computer navigation skills and fast-paced multi-tasking ability