ITCON Services, LLC is seeking dedicated and customer-focused Remote Customer Service Representatives to support a federal contact center program.
In this role, you will handle inquiries across multiple channels, follow knowledge articles, capture and route service requests, and escalate when needed, while staying compliant and providing clear information in plain language. U.S. citizenship, 60 WPM typing, and ability to obtain government clearance are required.
#J-18808-LjbffrRemote Federal Customer Care Specialist in fl at Unknown Company
This position is listed as full time and able to be worked remotely.