ITCON Services is seeking a Site Manager to oversee day-to-day operations for a large-scale federal contact center program. This remote leadership role will drive staffing readiness, service delivery, and the performance of supervisors and frontline personnel.
The ideal candidate brings hands-on contact center leadership, a track record of managing high-volume operations, and a history of achieving SLAs, quality standards, and customer service expectations.
#J-18808-LjbffrRemote Federal Contact Center Site Manager in virginia at Unknown Company
This position is listed as full time and able to be worked remotely.