ITCON Services seeks an experienced Program Manager to lead a large-scale federal contact center program. This remote, high-visibility role serves as the primary client liaison and owns contract execution, performance metrics, workforce readiness, and service delivery across distributed teams.
The ideal candidate has 15+ years in federal programs, proven leadership of contact center operations, and strong collaboration with government and corporate leadership.
#J-18808-LjbffrRemote Federal Contact Center Program Lead in workfromhome at Unknown Company
This position is listed as contract and able to be worked remotely.