Remote Family Case Manager

Meadow is hiring Family Case Managers to guide families through our full service lifecycle. You’ll own a high-volume caseload (about 100 concurrent cases) and coordinate transportation, documentation, and ashes return with internal teams and vendors. You’ll be the primary contact, handling calls and texts with empathy and professionalism.

The role requires exceptional organizational skills, a focus on client experience, and comfort navigating multiple systems to triage work.