Reserv is seeking a Customer Escalations Lead in the United States. This mid-level, player/coach role combines hands-on escalation work with leadership duties, shaping how the team operates, including processes, tools, and reporting.
You’ll manage high-priority escalations, coach Advisors, and drive cross-functional improvements to prevent repeats while keeping clients and Account Managers updated with status and outcomes.
#J-18808-LjbffrRemote Escalations Lead & Customer Success Coach in workfromhome at Unknown Company
This position is listed as full time and onsite.