Unknown Company

Remote Escalations Engineer – SaaS Troubleshooter

Location not specified • Posted 1 weeks ago
Onsite Full Time IT & Technology

HungerRush is seeking an Escalations Engineer to own critical customer issues end-to-end, performing deep SQL forensics and coordinating with Support, Engineering, and Product. The role focuses on rapid root-cause analysis, clear communication, and creating reusable documentation to prevent recurrence.

You will contribute to a responsive customer experience for HungerRush 360, using automation and knowledge capture to improve future resolutions.

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Remote Escalations Engineer – SaaS Troubleshooter in Location not specified at Unknown Company

This position is listed as full time and onsite.

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