Unknown Company

Remote Escalations & Resolution Specialist

workfromhome • Posted 3 days ago
Remote Full Time Business and Financial Operations Occupations

HomeWorks Energy, Inc. is seeking a Customer Resolution Specialist for a 100% remote, hourly position. You will handle complex escalations, act as primary contact for sensitive issues, and collaborate with cross-functional teams to resolve problems efficiently.

Experience in high-volume call centers and Salesforce is preferred. The role emphasizes timely, empathetic communication with customers, detailed case tracking, and ongoing process improvement.

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Remote Escalations & Resolution Specialist in workfromhome at Unknown Company

This position is listed as full time and able to be worked remotely.

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