HONK is seeking an Escalations Supervisor to lead a team handling complex roadside assistance and transportation service issues. You will actively manage high-priority requests, provide real-time coaching, and work with Operations leadership to maintain service excellence in a fast-paced environment.
You will be the primary escalation point for sensitive cases, guiding specialists and ensuring timely resolutions while monitoring performance metrics and process improvements.
#J-18808-LjbffrRemote Escalations & Dispatch Supervisor in san francisco at Unknown Company
This position is listed as full time and onsite.