Talentoma is seeking a fully remote Contact Center Agent based in Ohio to handle customer questions via phone, email, and chat. You will work within a support team, ensuring accurate information, timely responses, and thorough documentation of every interaction.
Responsibilities include handling tickets and live chats, using tools like Talkdesk, Tidio, Zoho CRM, and Help Scout, and escalating urgent issues to the team lead. A 40-hour workweek is required with varying shifts.
#J-18808-LjbffrRemote Entry-Level Customer Support Agent in workfromhome at Unknown Company
- Typical pay
- $42,250–$66,000
For context, most customer service representatives earn between $42,250–$66,000 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.